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Forum Discussion
RBK50 IPv6 Stops Working
About every 24 hours IPv6 stops functioning on my system. Verified via http://ipv6-test.com. I have to login and click apply in the IPv6 setting and it starts working again for about 24 hours. I h...
The issue still exists for me. Actually worse that before. Initially after the .210 update IPv6 worked. I had to re-enable IPv6 a few times, but then it stopped working and will not re-enable. Going into advanced setting and reapplying the IPv6 setting does nothing. I tried changing from Cloudfare to Google IPv6 DNS addresses, but it still does not turn on. Also tried powering off cabel modem, router and satilite and rebooting. No change. I have not had the time to do a factory reset and reconfigure, but that is my next step.
I did a complete factory reset and reconfigure. Still no IPv6.
I sent you a PM.
Anyone else having problems with IPv6. Please PM me or one of the moderators. I've been in contact with NG support and they needs to gather some information.
NoNo_BadDog is it possible that this issue stems from your cable modem or modem that is providing the IPv6 address. If you are using cable modem can you provide screenshot of your connection page and the event logs as they may help us further isolate the problem. Also does the IPv6 connection work if you set the IPv6 to passthru option on your orbi ui?
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
Just wanna say IPV6 still cuts out for rbk23 on lates firmware for me still.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
RedBatman89 wrote:
Just wanna say IPV6 still cuts out for rbk23 on lates firmware for me still.
Any progress on this?
NoNo_BadDog wrote:
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
Just wanted to say I tried this with my rbk23 and unfortuanatley not a permanint solution. I still have to reapply IPV6 after 4 or 5 days. With the latest firmware.
I recommend you contact NG support and let them know what your seeing as well.
FURRYe38 wrote:
Any progress on this?
NoNo_BadDog wrote:
When I connect a machine directly to my cable modem IPv6 functions correctly. I tried setting the Orbi to passthrough, still no IPv6.
How do I do that for free without paying?
I am using RBK53 and got IPV6 via PPPoE, same issue happened that 2-3 days IPV6 drop, i have to click button: "Apply" to get connected with IPV6.
Saw same issue with other netgear product, believe this is firmware bug :
2. https://community.netgear.com/t5/DSL-Modems-Routers/R7000-Dropping-IPv6/td-p/1618454
5. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Always-Losing-IPv6-with-R7000/m-p/1637167
6. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/IPv6-Issues-and-R7000/td-p/1681218
Please contact NG support and let them know if your problems. The OP was in contact with NG support last year however not sure what became of it.
We know resets don't work for this particular issue, however does for other cases.
Good Luck.
Joechang wrote:
I am using RBK53 and got IPV6 via PPPoE, same issue happened that 2-3 days IPV6 drop, i have to click button: "Apply" to get connected with IPV6.
Saw same issue with other netgear product, believe this is firmware bug :
2. https://community.netgear.com/t5/DSL-Modems-Routers/R7000-Dropping-IPv6/td-p/1618454
5. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Always-Losing-IPv6-with-R7000/m-p/1637167
6. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/IPv6-Issues-and-R7000/td-p/1681218
any staff from Netgear look into it?
Please contact NG support and let them know if your problems. The OP was in contact with NG support last year however not sure what became of it.
I would file a support ticket here as well:
https://www.netgear.com/mynetgear/registration/login.aspx
Joechang wrote:
any staff from Netgear look into it?
Not yet get any call or email.
i checked mynetgear page, email/call support has been expired so could not file a ticket for this issue.
Nobody yet..........
Got a call and following their instruction I have sent Debug log to NG team, wating for response.
keep you posted.
Any progress on this?
Have you asked about a beta FW? Heard there having users test a new beta out. Might be helpful.
Joechang wrote:
Got a call and following their instruction I have sent Debug log to NG team, wating for response.
keep you posted.
- Hey NG support team is sending me a beta firmware, expect tomorrow after I signed one beta firmware NDA today.
Hope it will work and benefit for other users which suffer same IPV6 dropping connection issue Good to hear. You might send NoNo_BadDog a message to let him know to get in contact with support again. He told me the other day that he didn't get much help after sending logs in. Hope this will get this fixed.
Joechang wrote:
Hey NG support team is sending me a beta firmware, expect tomorrow after I signed one beta firmware NDA today.
Hope it will work and benefit for other users which suffer same IPV6 dropping connection issue
