NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK50 Router losing internet connection after upgrade to V2.2.1.210
Hello,
Recently I've been experiencing issues with my internet connection being lost about 2-3 times per day. In the couple years I've been with this ISP, I've never had an issue. At first I ju...
What is the Mfr and model# of the ISP modem the NG router is connected too?
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Hoping NG support can have a look at this. So try this out as well.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
Also Try this:
Unfortunately, my ISP puts their modem in a locked box on the outside wall, so I can't see the manufacturer information.
Before I saw your message, I decided to downgrade the firmware to V2.1.4.16, and after about 20 hours I've had no lost connections. At some point, I'll try to upgrade again and enable Daisy Chain, but hopefully, Netgear will fix the firmware, if that's the problem.
Ok, please try a FW upgrade if you get time and Enable Daisy Chain. NG is aware of this problem.
ericsammons wrote:
Unfortunately, my ISP puts their modem in a locked box on the outside wall, so I can't see the manufacturer information.
Before I saw your message, I decided to downgrade the firmware to V2.1.4.16, and after about 20 hours I've had no lost connections. At some point, I'll try to upgrade again and enable Daisy Chain, but hopefully, Netgear will fix the firmware, if that's the problem.