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Forum Discussion
RBK50
Hi i recently bought the new system. i have set the orbi router up in my lounge and the satellite in my kitchen approximately 10 yards away. i am experiencing connection problems with my ...
Hello Bodyguard
Is the sky tv on wifi or is it wired to the satellite?
DarrenM
Hi Darren
thanks for the prompt reply.
The Sky is the Q version. The main box is wired, the secondary box is a mini box that can be used in any other room within the house.
This secondary box requires a strong wifi signal to enable a picture service.
The Orbi satellite is located approximately 15 yards from the Orbi router but, the signal constantly drops out.
I bought the Orbi system after I saw it advertised and the claim that you can get an amazing wifi signal in the darkest corner of your house, really sold it to me.
Guess what!!!!!!! I can't even get a decent signal in my kitchen.
Any advice is welcome Darren
Regards
Carl
Hello Bodyguard
You may need to factory reset the unit as we just released a large firmware update last week that change a lot of things. Then set it up again. Also under the Advanced wireless settings you may want to make sure the beam forming and mumimo is enabled.
DarrenM
Hi Darren
Once again thanks for the prompt reply.
Would you be kind enough to direct me to the web address to view and make these changes.
Regards
Carl