NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR 40 cannot factory reset
My RBR 40 router jammed yesterday and factory reset does not work. I have tried two ways to do reset, via factory reset button on back of router or try logging in via Orbilogin.net, neither methods work. Irritating since the system is just a year old and should not die this early. Any idea how I can get this reset?
5 Replies
Retired_Member wrote:My RBR 40 router jammed yesterday and factory reset does not work. I have tried two ways to do reset, via factory reset button on back of router or try logging in via Orbilogin.net, neither methods work. Irritating since the system is just a year old and should not die this early. Any idea how I can get this reset?
The Orbi did not revert back to the settings printed on the product label after clicking the "Erase" button? (see attached image)
How long was the reset button pressed? (I find it takes at least 8-10 seconds before the Power LED begins to flash amber)
So you can't press the reset button at all or pressing the reset button doesn't reset the RBR?
Retired_Member wrote:No I am not able to log on the router so cannot press Reset button and cannot reset with a needle on the back of the box. Looks like I am stuck with a router that is not working and unable to reset.
