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az6351's avatar
az6351
Aspirant
Feb 27, 2023

RBR 40 is dead, cannot reset

Hi, my RBK40 has been working most of the time during last 5 years. However this week I found the router is kind of dead... by "dead" I mean it does nothing is on rather than the green power on light. No top light, does nothing when try to reset, and of course no internet connection or control panel through browser/Orbi app. The satellite on the other hand works fine. Is there still any chance I can bring the router back to life or I need to look at new systems?

6 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    az6351 wrote:

    The satellite on the other hand works fine.


    Can you please describe more about how the satellite "works fine"?

    • Can connect to the satellite and browse the internet?
    • az6351's avatar
      az6351
      Aspirant

      Sure, I used a generic router to connect to Internet and used ethernet backhaul to connect the satellite (after reset) to the router, the satellite turned into an AP, allowing other devices to connect to the router through it (both cable and WiFi).

      • plemans's avatar
        plemans
        Guru - Experienced User

        If the router was dead, you wouldn't be able to connect the satellite to it at all. 

        Can you access the router through the gui? (using its ip address)