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Forum Discussion

NGuser118's avatar
NGuser118
Follower
Oct 04, 2020

RBR 40 only operates on guest not primary as that password is not valid

I cannot connect to the router using the manufacturer's password printed on the bottom of router.  Only the guest address works. 

This ORBI has a satellite as well.

 

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Is this Orbi "new out of the box", or perhaps was it set up some time ago (maybe by someone else?)  A lot of people change the password when setting up a WiFi router.  (For example, I have set every new WiFi router with the same exact SSID and password as the one I installed 15 years ago.)

     

    If you do a "Factory Reset" on the Orbi, it will for certain have the password printed on the label:

    https://www.youtube.com/watch?v=cMw4ePACgc4 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Or set up the RBR with a factory reset and use a wired PC and web browser connected to the RBR and web browser pointed at 192.168.1.1 or orbilogin.net.