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sbatten21's avatar
sbatten21
Follower
Mar 03, 2020
Solved

RBR 40

My Orbi RB40 is not transmitting wifi signal and I have confirmed internet connection / signal to modem is fine.
  • FURRYe38's avatar
    FURRYe38
    Mar 04, 2020

    Do you see the default SSID name if you do a factory reset on the RBR? Press the reset button in back for 15 seconds then release. 

    sbatten21 wrote:
    My Orbi RB40 is not transmitting wifi signal and I have confirmed internet connection / signal to modem is fine.

     

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Mar 03, 2020

    More information is often helpful.  For example, is this

    • a brand new install of an Orbi "out of the box"? or
    • an Orbi that has been working for some time, and now suddenly is not?

    Are you able to connect to the Orbi web interface using a web browser from a computer with an ethernet jack (desktop, laptop, PC, Mac, Chrome)?

     

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 04, 2020

    Do you see the default SSID name if you do a factory reset on the RBR? Press the reset button in back for 15 seconds then release. 

    sbatten21 wrote:
    My Orbi RB40 is not transmitting wifi signal and I have confirmed internet connection / signal to modem is fine.