Orbi RBR50 with 1 satilite. firmware 2.2.1.210 dropping signal every minute or so. My cable company replaced modem after modem stopped working but the "Link" light on modem is blinking amber and my signal keeps dropping on all phone devises. Cable company says it is my Netgear router. Tried cycling it, rebooting it but no luck. Should I just junk it and buy from another company? Anyone have a solution?

these are well known issues with the .210 firmware. All of the suggestions here do absolutely nothing other than take up time and cause frustration, Netgear supposedly "knows" about the issues...... The Orbi has been rendered mostly useless as a mesh network with the .210 firmware. The router and base wireless even have intermittent issues

I am going to use my cable company's wifi modem and maybe salvage it as an extender if needed. Lesson learned, don't buy products from NETGEAR and spread the word about their inept products and poor customer service.

What FW is currently loaded?What is the Mfr and model# of the ISP modem the NG router is connected too?

The RBR50 router is connected to Arris TM822 cable modem. Firmware showing is 2.2.1.210. Also have phone connected to the Arris. I also have have a brother printer/fax/scanner connected to the ethernet port on the RBR50 router.

I belive there is a problem with the sw. But we can work with it and i belive time is your friend here. Here is what i do. 1. Turn off both Orbi router and satelite and pull all ethernet cables out off them both. except the one to the modem. 2. Turn on the Orbi router. Wait 5 min. check that the system is working. 3. Turn on the Orbi satelite. (still no cable). Wait 5 min. Check if the satelite shows up in the orbi app. 3a. If not. The press the sync button on router and the sync button on the satelite. again wait 5 min. 4. If you have any ethernet connected devices. The put them in one at a time starting with them in the router. give every one time. then put the ethernet cable in the satelite (again time) 5. Now cross your fingers that you dont have any power failure. Because then you have to do it all over again.

RBR 50 firmware 2.2.1.210 dropping signals every couple minutes

11 Replies

FURRYe38
Guru - Experienced User
Nov 24, 2018
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
- linwa
  Tutor
  Nov 26, 2018
  The RBR50 router is connected to Arris TM822 cable modem. Firmware showing is 2.2.1.210. Also have phone connected to the Arris.
  
  I also have have a brother printer/fax/scanner connected to the ethernet port on the RBR50 router.
  - minivag
    Aspirant
    Nov 26, 2018
    I belive there is a problem with the sw. But we can work with it and i belive time is your friend here.
    
    Here is what i do.
    
    1. Turn off both Orbi router and satelite and pull all ethernet cables out off them both. except the one to the modem.
    
    2. Turn on the Orbi router. Wait 5 min. check that the system is working.
    
    3. Turn on the Orbi satelite. (still no cable). Wait 5 min. Check if the satelite shows up in the orbi app.
    
    3a. If not. The press the sync button on router and the sync button on the satelite. again wait 5 min.
    
    4. If you have any ethernet connected devices. The put them in one at a time starting with them in the router. give every one time. then put the ethernet cable in the satelite (again time)
    
    5. Now cross your fingers that you dont have any power failure. Because then you have to do it all over again.

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RBR 50 firmware 2.2.1.210 dropping signals every couple minutes