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Forum Discussion

GolfingArtist's avatar
Jun 05, 2020
Solved

RBR20 Firmware Update & Smart TV Problem

Yesterday I downloaded the latest firmware update (Router Firmware Version V2.5.1.16) and after doing the update my Samsung TV is connected to my Orbi Wireless Router / Mesh yet cannot get to the internet. Everything was fine before the update. I have rebouted my internet service, rebooted the Orbi and reset the network access on the TV all to no avail. Does anyone have a solution to this problem?

 

 

  • FURRYe38's avatar
    FURRYe38
    Jun 06, 2020

    Glad that worked. Mark your thread as solved. 

    Enjoy. 

12 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?


    Has a factory reset and setup from scratch been performed since last FW update? Try this...

    • GolfingArtist's avatar
      GolfingArtist
      Tutor

      My internet service is Xfinity / Comcast and my cable modem is a Netgear Nighthawk CM1150V.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Affter the reset, 

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

        Try disabling the following and see:
        Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).