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UserUserUser's avatar
UserUserUser
Aspirant
Jul 24, 2020

RBR20 NAS only visible near satellite it's plugged into

Folks,

 

My Seagate network storage (connected to one of the satellites via Ethernet cable) is perfectly recognized and working, but only if I'm in the range of that satellite. It doesn't show on the list of available network devices if I'm near any other satellite. Internet connectivity works just fine, and my network printer (connected over WiFi) doesn't seem to have any problems.

 

Any feedback would be appreciated.

4 Replies

  • What Firmware version is currently loaded?

     

    What happens if you connect the NAS to the RBR and then connect to the RBS? Can you still see the NAS then? 

    • UserUserUser's avatar
      UserUserUser
      Aspirant

      ... and I don't see any difference in behavior if I connect anything via network cable to a satellite or to the master router - I cannot get to it once I'm not in the paticular tower's range, but Internet and everything connected over WiFi still works.

    • UserUserUser's avatar
      UserUserUser
      Aspirant

      Well, I don't see the firmware version I just posted - just in case it got lost: the firmware version is v2.5.1.16

      • FURRYe38's avatar
        FURRYe38
        Guru

        Has a factory reset and setup from scratch been performed since last FW update? 

         

        IF this doesn't change anything, I would make contact with NG support about this.