NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR20 on NBN Fttp without isp modem
Hi all I currently have an Orbi RBR20 and one satellite connected and working. I'm wanting to remove the isp modem router from the equation and run the orbi alone so that all devices use it rather ...
Retired_Member wrote:
Yes, the Whirlpool forums are a good place to send folks for Oz ISP advice. Apart from issues with particular nbn access technologies, some individual ISPs have nuances in their configuration requirements.
Great. We see a lot of people here and it is impossible to grapple with all of those Oz ISPs. Now we can aim them at Whirlpool.
Netgear does not help in its advice on NBN.
What is an NBN network and is my NETGEAR DSL modem router compatible? | Answer | NETGEAR Support
Netgear lists all manner of things as being "compatible" with NBN in that article. In reality this often means that devices sold as modem/routers will work as a router. Depending on the ISP, you have to bypass the modem bit and use something else as a modem.
It is a pity that Netgear does not make that clearer in its advice to NBN users. It might prevent people from wasting money on an incompatible modem router. They would be better off buying a simple router and using whatever modem their ISP provides, or buying one suitable for their Internet service.
Off to Whirlpool I go. It is odd that Netgear doesn't suggest this type of setup initially as it seems to be a lot easier and cleaner than piggy-backing on the isp modem/router. Everything I read says i need to plug in my isp modem to the orbi. Maybe that is for fibre connections that terminate outside the house, not inside like mine. Cheers for the info
Latchland wrote:
It is odd that Netgear doesn't suggest this type of setup initially as it seems to be a lot easier and cleaner than piggy-backing on the isp modem/router. Everything I read says i need to plug in my isp modem to the orbi. Maybe that is for fibre connections that terminate outside the house, not inside like mine.
It is not for Netgear to suggest that. Your ISP needs tro explain what you need. Netgear has no idea what ISPs get up to.
A router just needs an Ethernet service. It doesn't matter what provides it. Modem. Cable. String.
I don't know what you have been reading, but the manuals for most Netgear devices have a section on how to connect to a cable or optical service.
Latchland wrote:Off to Whirlpool I go. It is odd that Netgear doesn't suggest this type of setup initially as it seems to be a lot easier and cleaner than piggy-backing on the isp modem/router. Everything I read says i need to plug in my isp modem to the orbi. Maybe that is for fibre connections that terminate outside the house, not inside like mine. Cheers for the info
I should have asked this earlier. Who is your ISP?
It's not surprising folks get confused. The terms modem and router are aften mixed up in documentation and general usage to refer generically to the box you own or the ISP has supplied on your behalf. Modems are only applicable to services over copper. FttP is easy in this respect because there's no modem function and router only devices such as the Orbi should work by plugging them into the active ONT data port, subject to getting the correct ISP settings for the Orbi WAN interface.
Note that even with correct settings you may have to wait for the DHCP lease for your current router to release. This can take 30 minutes or so. Or your ISP will probably offer a facility to release leases in a portal toolbox if you want to avoid the wait.