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Forum Discussion
RBR20 Satellite when enbled causes intermittent internet
when the satellite of RBR20 is switched on, there will be frequent disruption of interrupt connection.
When its left switched off, and have only the main router, then there will be no intermittednt issues in internet connection.
The satellite is connected to a server on ethernet cable. Thats the only wired connection on satellite.
Following the advices on community tried updateing to altest firmware. but no luck.
Any advices?
13 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-SystemWhat is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerFirmware Version: V2.5.1.16
AP mode is ON.
modem model:E31T2V1
Size of home: 3000 sqft
Distance between router:
Main rounter in 1st floor.
Satelite in 2nd floor at a vertical height of 10 ft and horizontal diatance of apx: 15-18 ft.
Your modem model doesn't have a built in router or wifi. IF you have your Orbi in AP Mode, this needs to be changed to router mode as there needs to be a router in between the modem and your wifi devices.
