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Forum Discussion
RBR40 - "delete device" is not an option under Device Manager
In trying to clean up the 21 devices linked to my router, I went through one by one and named them all. I am left with several I have blocked. I'm guessing they are old phones - all they say is Apple.
All the articles say there is an option under Device Manager to delete said devices, however, my only option is to Edit.
Suggestions?
6 Replies
Hello piperg ,
Welcome to the NETGEAR Community!
I understand that you are having issues removing offline devices from the device manager with the Orbi app. Please navigate to the app store or Play store to ensure your Orbi app is up-to-date then follow the steps below:
- Please tap "Device Manager"
- Next, Tap the offline device that you would like to remove
- Then at the bottom of your phone in red will have the text "delete this device"
- Tap delete this device
Best,
Kevin
Community Team
Kevin,
That's exactly what I tried. I read that as a solution somewhere else. I attached a screenshot to my original question showing there is no "delete this device".
