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Forum Discussion
bah123
May 11, 2018Aspirant
RBR40 Router dropping Arris TM822A, I think
I bought an Orbi RBK33 system with RBR40 router last November. Intially, everything was fine, but somewhere along the way it appears the router decides to drop it's connection to the modem (perhaps s...
FURRYe38
May 11, 2018Guru - Experienced User
Tray swapping out the LAN cable between the modem and router.
Disable IPv6 on the Orbi router.
When you loose connection, can you still access the routers web page?
Do both wired and wireless devices access the routers web page when this happens?
Might have your ISP check your service signal from there side to the modem. Have them check there logs for any disconnections during these times frames. You might check into a newer model modem. Preferably a stand alone modem. No built in router.
Any wifi neighbors near by? If so, how many?