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Forum Discussion
Solved
RBR40 setup issues
I have rbr40 with supplied RSB40. I wanted a 2nd RBS40 satalite to extend system and replace existing old equipment. New satellite arrived and was still running version 1 of software. Online update...
Finally it’s all solved and upto date. The process I ended up taking was as follows
I updated the router first to 1.11.0.20 following the advice from FURRYe38
once the router came back online i was promted to update from the system itself via the app. This done the router to the latsest version and still skipped the satalaite so i thought i was back to were i started two days earlier.
i then had to manually update the new satalite to version V2.0.0.56 on the advice of DickDuke.
Manual update to 2.1.2.18 then onto the latest via onine update as manual would still return errors.
i would like to thank all those who replied to my plight as even the netgear tech support could not resolve my issue!
No matter what file i download both satalite or router I always get the message
The firmware is incompatible!
The firmware is incompatible!
What FW version is the router on right now? Satellite?
- Router is v1.4.0.24
Satalite Original is V2.2.1.210
New satalite now stuck on V.1.11.0.20 this is what their tech support suggested and won’t update to any from next one up to the latestCan you get the router to 1.11.0.20? If so, can you update the satellite from this point at all?
You might try using Version 1.12.0.20 on the satelite then router, then if you can get this loaded, try Version 2.1.1.12 on the satellite then router, if you can get this loaded, try v210 lastly. Be sure to use IE11 or FF browsers for this and your PC is wired to the router and satellite for loading the FW files.
If any of this fails, I would contact NG support and have them help you again. May need an RMA. I know it should be this hard. :smileyfrustrated:
