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Forum Discussion
RBR40/RBS20 dropped connections
I have an RBR40 and three RBS 20s. All are on FW 2.2.1.210. Several times a day the satellites loose connection to the RBR40. They are in "Magenta" state much of the time. I have a two-storey, 31...
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
How was the v210 FW updated, via auto update in the UI or manually installed? Was a power cycle OFF of the system and back on performed after the Update? Try this...
Thank you for the suggestions. I manually selected chaneel 6, for 2.4, disabled MIMO and turned off 20/40Mhz Coexistence. I had turned off Daisy Chain a while back and left it that way. IPv6 was alreday off. I hard re-booted all units. No improvement. Very frustrating.
One of the satellites that I use the most and have a lot of trouble with is about 30' from the router and literally has line-of-sight through two windows. Also, frequently while I'm connected to wifi with an "Excellent" signal I get "no internet connection." My cable modem is a Netgear CMS700 connected to the RBR 40 via ethernet cable.
I have several neighboring networks, though only two of them are currently showing up on my iOS devices and my Windows PC.
I think I manually got the updates.
Any other thoughts? Try different channels?
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
How was the v210 FW updated, via auto update in the UI or manually installed? Was a power cycle OFF of the system and back on performed after the Update? Try this...
I don’t recall whether the upgrade was a manual or auto. According to the Network Map, daisy chain is not enabled.
this has been a chronic problem. I shouldn’t have to be a nerwork engineer to get this to work. I’m probably going to request an RMA and replace this with something reliable.