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Forum Discussion
tgarvey
Oct 11, 2018Tutor
RBR40/RBS20 dropped connections
I have an RBR40 and three RBS 20s. All are on FW 2.2.1.210. Several times a day the satellites loose connection to the RBR40. They are in "Magenta" state much of the time. I have a two-storey, 31...
FURRYe38
Oct 11, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
How was the v210 FW updated, via auto update in the UI or manually installed? Was a power cycle OFF of the system and back on performed after the Update? Try this...