Forum Discussion

Luminary

Mar 16, 2021

Solved

RBR50 - 2.7.2.104 firmware - Issues?

To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues. Devices successfully connect to the Orbi, but have no internet. If I reboot the Orbi and ...

BillYoung
Mar 16, 2021
Hi FURRYe38:

So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.

ibidimus

Aspirant

Mar 31, 2021

I had similar network connectivity issues as others after upgrading the firmware. Some devices would connect fine, others would not. My daughter resolved a Nintendo Switch connectivity issue by entering a DNS server address on her Nintendo Switch. My mobile phone and Dell laptop would not connect but my Roku stick never had a problem. Also the Orbi app would indicate no internet access but the web orbilogin access would indicate there was internet access, or vice versa. After reading some of this thread I disabled the traffic meter, which could only be done via the web interface, and that seems to have resolved the connectivity issues, at least so far after several hours of use.

Viking42

Apprentice

Mar 31, 2021

Same issue here

https://community.netgear.com/t5/Orbi/LBR20-internet-signal-loss/m-p/2078542

a full reset didnt solve my issue

Disabled the traffic meter and changed the NTP just now, i'll report on how that works

Embattle
Guide
Mar 31, 2021
Having had this issue for a few days now and reading reddit and the NTP/Traffic Meter might be the cause of the issues I've gone the disable Traffic meter route this morning.
- NetBuddy
  Star
  Mar 31, 2021
  I'm convinced that it is Traffic Meter. I can't imagine that NTP would have ever been an issue with this. It is too basic a protocol and is a service, not a core routing function.
  
  I'm staying with 2.7.2.102 with Traffic Meter off. The Orbi has been running fine for a week now. Hopefully the next version will fix this.
  
  Being a L3 Network support Engineer for my company I'm a little surprised that something like this wasn't picked up in the QA process. Things do slip through, but to enable a new feature that has this kind of impact to the DNS Relay, it really should have been caught.
  
  All in all, I'm very happy with my Orbi and the functionality that Netgear provides. Mostly solid with occasional software glitches to be expected.
  
  David
  - vajim
    Master
    Mar 31, 2021
    NetBuddy wrote:
    
    Being a L3 Network support Engineer for my company I'm a little surprised that something like this wasn't picked up in the QA process.
    
    ...you are the QA process.