LBR20 internet signal loss

Question

Hello,&nbsp;I hope you can help me,&nbsp;On a LRB20,&nbsp;Router Firmware Version&nbsp;V2.6.4.2 ,&nbsp; located in europeConnected to a fiber modem with a LAN cable LTE deactivated&nbsp;Issue:The router emits a wifi signal without InternetDevices like mobile phones or laptops have wifi connection but no internet connection&nbsp;Timelines:Issue happens Approx twice a day, since 4 daysWe had a year without issue, the issue occured without clear trigger&nbsp;Workaround:Reboot the router solves the issues&nbsp;Actions done so far:- Rebooted the Fiber Modem- Full reset of the LBR20 router- Deactivated beamforming, Mu-mimo and fast roaming- checked logs but the only go to the last reboot, so no tracks of what happened before the reboot- Checked router and satellites updates&nbsp;Any idea what i could do?The support seems to be valid only 6 months, which is conpletely illegal down here, but-..&nbsp;

CrimpOn · Answer

There is a horrible situation that started with the change in Daylight Saving Time that causes certain Orbi RBR50 routers to stop resolving Domain Names until they are restarted.&nbsp; Netgear engineers have traced the problem to a coding error in the Traffic Meter feature. Looks like there is abolutely no chance Netgear will release a firmware fix before April, so the easiest solution is to go into the Orbi web interface, Advanced Tab, Advanced Setup, Traffic Meter (toward the bottom of the menu) and uncheck "Enable Traffic Meter" and Apply.

CrimpOn · Answer

Please follow up.&nbsp; Right now, there are SO MANY posts with similar issues that there is a tendancy to think, "this is what everybody else is experiencing."&nbsp; If it is not, then there this advice may have been not of much use.

CrimpOn · Answer

Viking42&nbsp;wrote:Hello,&nbsp;I hope you can help me,&nbsp;On a LRB20,&nbsp;Router Firmware Version&nbsp;V2.6.4.2 ,&nbsp; located in europeConnected to a fiber modem with a LAN cable LTE deactivated&nbsp;Issue:The router emits a wifi signal without InternetDevices like mobile phones or laptops have wifi connection but no internet connection&nbsp;Timelines:Issue happens Approx twice a day, since 4 daysWe had a year without issue, the issue occured without clear trigger&nbsp;Workaround:Reboot the router solves the issues&nbsp;Actions done so far:- Rebooted the Fiber Modem- Full reset of the LBR20 router- Deactivated beamforming, Mu-mimo and fast roaming- checked logs but the only go to the last reboot, so no tracks of what happened before the reboot- Checked router and satellites updatesWhen this situation began, people soon discovered that the apparent problem is the Orbi stops resolving Domain Names into IP addresses.&nbsp; When they would 'ping' some place by IP, it would work. (for example 1.1.1.1 or 8.8.8.8 succeeds) But, when they would ping by domain name, it would not. (one.one.one.one or dns.google fails)&nbsp; Early attempts to find a solution&nbsp; centered on how to move DNS resolution off the Orbi (set up a separate DHCP/DNS server, log into via telnet and restart the dnsmasq process, create a script to constantly reboot the process). Some people discovered that removing the "Automatic adjustment for DST" worked.&nbsp; Then, Netgear engineers announced that Traffic Meter was the root cause.&nbsp;With no DNS resolution, almost everything fails to work.&nbsp;The next time your system "drops", can you experiment to determine if&nbsp; DNS resolution is failing?

Viking42 · Answer

Disabled the traffic meter and changed the NTP just now, i'll report on how that works&nbsp;

esteg · Answer

CrimpOn&nbsp;wrote:Please follow up.&nbsp; Right now, there are SO MANY posts with similar issues that there is a tendancy to think, "this is what everybody else is experiencing."&nbsp; If it is not, then there this advice may have been not of much use.Agree.&nbsp;So much sense.&nbsp;&nbsp;Regards.

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LBR20 internet signal loss

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