How can I make sure that a device I'm pairing with my Orbi Router (RBR50) is only connecting to the 2.4 GHz Network (not the 5)?(This device needs to be paired with the 2.4 GHz wifi.)Thanks,Steve

Steve001 wrote: How can I make sure that a device I'm pairing with my Orbi Router (RBR50) is only connecting to the 2.4 GHz Network (not the 5)? (This device needs to be paired with the 2.4 GHz wifi.) Thanks, Steve See this thread. Read it all the way through, as some people have had issues with later firmware versions and an alternate procedure was posted. I'm not sure how/if this works with the latest firmware. https://community.netgear.com/t5/Orbi/How-to-set-a-separate-SSID-for-the-5-GHz-network-on-your-Orbi/td-p/1396594

Correct. If client devices don’t support 5ghz, the device would not connect to that radio.

FURRYe38 wrote:Correct. If client devices don’t support 5ghz, the device would not connect to that radio. This is true. However, I believe there are some devices that only talk 2.4 GHz which require setup from a phone or tablet, and that setup will not work unless the phone or tablet is also connected to 2.4 GHz. The link I posted would help in that scenario.

Thanks for the ideas, but it didn't work for me.I read the link and tried implementing the idea a few times. I couldn't make it work. One problem was getting into the Telnet address (portal) that was listed. That never worked for me. I suspect if I did a re-set on my Orbi router, then it might work (basically starting over again), but I didn't want to take a chance on doing that (since the router is working fine now, except for connecting to the 2.4 GHz camera).I also tried a few other ideas that didn't work, like looking into the Basic and Advanced settings (online) to see if I could find a 2.4 GHz ID. I even changed some of the settings so that I thought I turned off the 5 GHz setting, but that didn't help.Netgear should make it easier to select either a 5 or 2.4 GHz setting for devices.Once again, thanks for your help.

I had a router like that, just before Orbi, but I didn't really want to switch back to that. I like the Orbi, except for this instance. Instead, I'm going to return the indoor security camera and find one that works with the Orbi. It doesn't make sense to me that the camera should be restricted to 2.4 GHz. It seems like an archaic system.(I still think the Orbi should be designed to recognize that a system won't accept 5 GHz, or give the option to restrict it to one or the other. I realize it's supposed to work automatically, but the flexibility would make the system better. I even tried going to the satellite that was supposedly working on 2.4 GHz, but that idea didn't work either.)

RBR50 - Connecting a device to 2.4GHz only

27 Replies

FURRYe38
Guru - Experienced User
Apr 06, 2018
ORbi systems are based on automatic detection and connection to frequencies based on device support. Orbi systems us Smart Connect to get devices connected to the best mode and frequency based on signals and device support. It's all automatic.
st_shaw
Master
Apr 06, 2018
Steve001 wrote:

How can I make sure that a device I'm pairing with my Orbi Router (RBR50) is only connecting to the 2.4 GHz Network (not the 5)?

(This device needs to be paired with the 2.4 GHz wifi.)

Thanks,

Steve

See this thread. Read it all the way through, as some people have had issues with later firmware versions and an alternate procedure was posted. I'm not sure how/if this works with the latest firmware.

https://community.netgear.com/t5/Orbi/How-to-set-a-separate-SSID-for-the-5-GHz-network-on-your-Orbi/td-p/1396594
- Steve001
  Guide
  Apr 06, 2018
  Thanks, I'll read that link.
  So what you're saying is that the Orbi should automatically link to 2.4 GHz, if the device can only see 2.4 GHz? In other words, the Orbi won't continually try to push the 5 GHz connection to that device?
  - FURRYe38
    Guru - Experienced User
    Apr 06, 2018
    Correct. If client devices don’t support 5ghz, the device would not connect to that radio.
Retired_Member
Apr 14, 2018
I can tell you how I did this. Not sure if it'll work today due to changes in the FW.

My Lacrosse weather would only connect on 2.4g phone app.

Had to turn the 5g signal down as far it would go and unplug one of the sats. This allowed the phone to connect 2.4g

Once the weather station was connected I put all settings back.
- Steve001
  Guide
  Apr 14, 2018
  I tried something like that, trying to set up next to my 2.4 GHz satellite. It didn't help. I could try unplugging the 5 GHz satellite, but don't think I can turn the 5GHz signal down. I did try turning it off. Again, that didn't work.
  Thanks for the ideas.

Forum Discussion

RBR50 - Connecting a device to 2.4GHz only