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Forum Discussion
RBR50 - factory reset by itself?
Good afternoon!
We have an Orbi RBR50 and two satellites that have worked very well up until last night. For whatever reason, we started having slow Internet and when a reboot of the RBR50 was performed, it was set back to factory default settings without touching the Reset button. This seems unheard of at least in my experience, but has anyone else seen something like this? I've heard of the router rebooting itself once updated to the latest firmware, but never back to factory defaults. There was another discussion related to that in the forums here.
25 Replies
What Firmware is currently loaded and had been loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Did you notice if the FW had been updated recently or last night?
Do you have a backup configuration saved to file?
- This has been happening to me regularly as well, except I have not done any restarts. My Orbi just randomly resets itself to factory settings. Please help! Any idea what I can do to stop this. I am going to throw these out if I have to keep reconfiguring them every few days.
- Here are my firmware and model
Number details
