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Solved
RBR50 - flashing & pulsing white light / no wifi / cannot factory reset / tftp flash no help
Changed internet provider and after powering off my RBR50 and connecting to new cable modem it never recovered.
Symptoms - alternating between flashing and pulsing white light on router. Power LED green. No wifi signal being transmitted. Unable to connect directly to router via LAN.
Troubleshooting steps taken:
- Powered down and restarted
- Reset (tried various lengths holding down reset button) - resulting in power lights of either flashing red, solid green or amber
- Successfully uploaded firmware via TFTP client (per https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client) - had to use the reset method of holding down reset until power light flashed red several times, green once and then red before router would accept TFTP. Unfortunately, after FW put, router just went back to flashing / pulsing white
Router is 13 months old, so no warranty support. Based upon search the community forum there are no other steps I can find to take and it seems like it could be bricked.
Any other suggestions??
Symptoms - alternating between flashing and pulsing white light on router. Power LED green. No wifi signal being transmitted. Unable to connect directly to router via LAN.
Troubleshooting steps taken:
- Powered down and restarted
- Reset (tried various lengths holding down reset button) - resulting in power lights of either flashing red, solid green or amber
- Successfully uploaded firmware via TFTP client (per https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client) - had to use the reset method of holding down reset until power light flashed red several times, green once and then red before router would accept TFTP. Unfortunately, after FW put, router just went back to flashing / pulsing white
Router is 13 months old, so no warranty support. Based upon search the community forum there are no other steps I can find to take and it seems like it could be bricked.
Any other suggestions??
Problem solved - after the service technician installed the new cable modem, an incorrect Netgear power supply was plugged into the Orbi RBR50. The one that was plugged in was for my Netgear switch and only output 0.5A, whereas the Orbi power supply outputs 2A. Once this was corrected, the router booted up and worked.
3 Replies
Seems like if you have done al lthat and the RBR doesnt' work right after that, the RBR is bad and needs to be replaced.
Problem solved - after the service technician installed the new cable modem, an incorrect Netgear power supply was plugged into the Orbi RBR50. The one that was plugged in was for my Netgear switch and only output 0.5A, whereas the Orbi power supply outputs 2A. Once this was corrected, the router booted up and worked.
Nice find. Glad that was all. I would mark the power supplies with a pen marker so you know.
Enjoy. :smileywink:
