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RBR50 - rebooting daily after internet via wifi drops
(Originally posted to wrong forum; sorry)
Since the latest firmware update (2.7.2.104) I've been rebooting daily. Phone connects w/o internet, some devices connect, some have no connection. I've had the Orbi for almost 5 years, and can't remember having this many issues. I bought Orbi as a housewarming gift for my daughter, and now am wondering if I should have...
Have done factory reset and complete reinstall, and changed NTP setting. Lasted for about 24 hours before phone lost internet via wifi and I had to reboot. Strangely, wifi connection is strong but with no internet. Wired internet connection remains. Not impressed, but happy for any assistance.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Since the latest firmware update (2.7.2.104) I've been rebooting daily. Phone connects w/o internet, some devices connect, some have no connection. I've had the Orbi for almost 5 years, and can't remember having this many issues. I bought Orbi as a housewarming gift for my daughter, and now am wondering if I should have...
Have done factory reset and complete reinstall, and changed NTP setting. Lasted for about 24 hours before phone lost internet via wifi and I had to reboot. Strangely, wifi connection is strong but with no internet. Wired internet connection remains. Not impressed, but happy for any assistance.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
51 Replies
- Doug6392,
I thought my router was dying after having it for 3 years! But it's not just you, I'm reading 100s of other posts and it appears to be a combination of the 2.7.2.104 firmware update and DST happening. All of a sudden your WAN connection dies and kills all of your Wi-Fi connections too. Seems like things that are hardwired appear to be fine. So from other posts I've done all of what you did and disabled NTP and Traffic Monitoring. I completed it at 3/20@20:00 and everything still appears to be stable at the time of this post. I'm trying to see if I'll make it 24hrs. Since the latest firmware update (2.7.2.104)....seems to be a common theme
roll your firmware back
- You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
Possible fix* I have tested most of the proposed solutions on this page but have not had much luck. One fix may get the network stable for 10-15 hours, but the issue always seems to come back.
I have had the same issue since Sunday night April 11th. My gut tells me it is a firmware issue but I am not an expert.
I have an RBK50V2, one router RBR50V2 and one satellite RBS50V2. Spectrum internet 400mbps down, 25 up. and things have been working great for roughly 5-6months. Suddenly on the 11th the network started crashing at night. There wasn't full consistency on the timing but it seemed like every night between 11pm-8am the network would grind to a hault. Wired devices could still function on a limp but all wireless connections would grind to a hault. Devices stayed connected, but no traffic.
As mentioned above, I have been on countless forums and attempted multiple fixes to include rolling the firmware back one version at a time in hopes of finding stability. No luck.
Today I happen to notice:
When you go to the Netgear Support page for my model (RBK50v2) it shows you the current firmware for both the router (RBR50v2) and the satellite (RBS50v2). This page says the current firmware version for both devices is 2.7.2.104
However, if I go to the Netgear Support page dedicated to each device individually (there is a page for the router and then another for the satellite) I notice that the satellite has a different current version listed. The individual page for the router shows the same firmware as the joint page (2.7.2.104) but the individual page for the satellite shows the current version as 2.7.1.60
So, I kept the router at 2.7.2.104 but changed the satellite to 2.7.1.60 and the results seem much more stable. We’ll see if it stays that way, fingers crossed.
