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Forum Discussion
RBR50 / RBS50, firmware 2.2.1.210 - AP installation w/ fios - 1 laptop intermittent disconnect
I have 12 devices on my network and all are humming along nicely except for one laptop, which intermittently disconnects. It is always in range of the network and can always detect it, but it will go...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the Mfr and model# of this laptop?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
What FW is currently loaded? - 2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? - Verizon FIOS Quantum Gateway
What is the Mfr and model# of this laptop? - Dell Latitude 7490
What is the size of your home? Sq Ft? - 2000 sq ft.
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. - Hm, probably double that, and my router is in the utility room with HVAC. Fios comes in there.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. - Was set on auto, but I will set manual. If laptop is always connecting to 5ghz, why would that matter?
So theres 60 feet in between the base and satellite?
We didn't know what freqency the LT connects to so reason for giving both suggestions.
Try setting a different channel on 5Ghz.
Make sure the drivers are up to date for the Network adapters in the LT.
What is the Mfr and model of the wifi adapter in the LT?