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javuda's avatar
javuda
Aspirant
Dec 15, 2022

RBR50 bricked, flashed and now behaves strangely

Hi. A few days ago my RBS50 wasn't connecting to the router. The ring light was turning on and off white. Factory reset wasn't working (pin turned the power led red).

Investigating a bit I got to the conclusion the firmware was broken.

Flashed it with TFTP and did a factory reset (pin turns orange then blinks orange).

 

now when I power it on first the ring turns on and of white for about 30 seconds, then starts pulsating white. after a while the ring turns solid blue for about a minute, then solid magenta for about a minute then orange for an instant, then green for an instant and it starts again white on and of, then pulsating white and so on repeating the cicle.

 

I tried TFTP with an older firmware, same result.

Current firmware V2.7.4.24

 

Is there anything I can try before giving up?

 

 

Thanks!!!

3 Replies

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator
        Dec 15, 2022

        Hello javuda,

         

        Welcome to the NETGEAR Community!

         

        I understand that you are having issues with your RBS50. Since you attempted to solve the issue via TFTP i would like to endorse you to one of our experts for additional help. 

         

        Please PM the following information so I can endorse you to our support team:

        Name:
        Email:
        Phone Number:
        Device Model:
        Firmware:
        Serial Number:
        Preferred time to be contacted:
        App version:

        Please provide this information as soon as possible!
        I look forward to hearing from you!

        Best,
        Kevin
        Community Team