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Forum Discussion
hbertrand
Oct 05, 2018Follower
rbr50 connection problem
I am about to repackage this and return it tomorrow. The instructions are trouble, can find # for support, tells you to register, which I did for free 90 day tech support but keeps sending back to re...
FURRYe38
Oct 06, 2018Guru - Experienced User
What is the Mfr and model# of the IP modem the Orbi is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.