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Forum Discussion
RBR50 DNS Issues
Have the Orbi RBR50 all on the latest firmware. Have reset the entire router and satellite units. DNS keeps locking up. All devices connect to the Orbi fine yet when accessing the internet it locks u...
Thanks for sharing your experiences. Yes this is a CIrcle issue. Users are advised to disable Circle until NG get that app and services fixed.
Users are encouraged to post about this over in the Circle forum since this is a Circle problem and not a Orbi or FW issue.
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
For 20 series systems, you can update to v16 if you choose too though no mention of Circle fixes are mentioned for it:
Good Luck
tcomp wrote:I'm still on 2.3.5.36, but have followed some of the recommended suggestions in this forum and have had more stability/success recently. Specifically, it does appear this is specific to the Circle on the network. I have done the following things and have been stable for the last few days now:
- Turned off Cirlce in settings on Orbi.
- Rebooted the orbi.
- Let it fully boot/sync with satellites, etc.
- Turned Circle on again - another reboot cycle.
This seems to have helped in some way. I wouldn't say it's perfect still - seems like there is still an underlying issue with the DNS service, but overall it's definitely an improvement.
2.5.1.16 Does NOT FIX it.
I have been running 2.5.1.16 and with Circle enabled, drops the internet randomly. Circle Disabled it works great. Have open support case but can't seem to connect with Netgear to debug.
I might try the factory reset thing though I don't see how that would help/change anything.