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Forum Discussion
RBR50 dropping connection with main Orbi router
I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week. It is not my internet modum because I can unhook the Orbi and sign right into my Xfinity modum. I am thinking of buying a new Orbi to replace the "main" one. Can I do that? Just wondering if I buy a new RBR50 and replace it if that will fix my trouble. I have done everything else .ike reset and all of that. Thanks for any help!!
17 Replies
Please post about this over in the Orbi AC forum:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Thank you.
Thank you!
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
spidermanroach wrote:I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week. It is not my internet modum because I can unhook the Orbi and sign right into my Xfinity modum. I am thinking of buying a new Orbi to replace the "main" one. Can I do that? Just wondering if I buy a new RBR50 and replace it if that will fix my trouble. I have done everything else .ike reset and all of that. Thanks for any help!!
spidermanroach wrote:I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week. It is not my internet modum because I can unhook the Orbi and sign right into my Xfinity modum. I am thinking of buying a new Orbi to replace the "main" one. Can I do that? Just wondering if I buy a new RBR50 and replace it if that will fix my trouble. I have done everything else .ike reset and all of that. Thanks for any help!!
how old is the orbi router your have now?
- I bought it in Jan of 2020. Do you think I can just buy a new one and replace the one that I have? I just don’t know enough about doing anything other than checking cables and all of that.
spidermanroach wrote:
I bought it in Jan of 2020. Do you think I can just buy a new one and replace the one that I have? I just don’t know enough about doing anything other than checking cables and all of that.Unless you can prove its broke I would try and perform a factory reset
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
