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Forum Discussion
dache
Aug 22, 2019Aspirant
RBR50 drops internet
RBR50 keeps dropping internet periodically - once or more a week, both wired and wireless. Has to be manually rebooted. Latest firmware installed.
- Seems there is an issue withe the PPPoE with Centurylink. I saw many posts about that.
On the other hand the Zyxel C1100Z is a good router with many nice features. Why don’t you keep it as your main router and instead set Orbi in AP mode. In this case you will get the best of both worlds! :) good routing and great wifi
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- ekhalilMaster
Please provide more details about your setup: model of ISP modem/router, wired or wireless backhaul, types of devices used, do you see issue with devices attached to Satellite or Router or both?.... etc :)
- Retired_Member
ekhalil wrote:Please provide more details about your setup: model of ISP modem/router, wired or wireless backhaul, types of devices used, do you see issue with devices attached to Satellite or Router or both?.... etc :)
...and FW history might help....sigh
- dacheAspirant
Connection via Centurylink Fiber>Zyxel C1100Z modem>RBR50 wired>Linksys 16-Port POE Switch>wired devices (several desktops, Rokus, etc). Two wireless RBS50 Satellites with multiple wireless devices attached. WiFi internet also goes down, but not even worried about WiFi at this point, since it loses wired internet.
Firmware on RBR50 is automaticaly updated. Current version V2.3.5.30.
Thanks for any ideas!
- ekhalilMaster
dache wrote:Connection via Centurylink Fiber>Zyxel C1100Z modem>......
The Zyxel C1100Z is a router which will make 2 routers in your network if also Orbi is in Router Mode.
Please follow the instructions in this article to change the Zyxel to bridge mode.: https://www.centurylink.com/home/help/internet/modems-and-routers/zyxel-c1100z/advanced-setup/wan-settings.html
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
dache wrote:RBR50 keeps dropping internet periodically - once or more a week, both wired and wireless. Has to be manually rebooted. Latest firmware installed.