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Forum Discussion

Wayland25's avatar
Wayland25
Aspirant
May 26, 2019

RBR50 has not "security" tile in the app

I keep getting notifications to use the NETGEAR Armour features, and to locate the "Security" tile in the Orbi app.

But, the app has several tiles ("network map," "device manager," "internet speed," etc., but does not have "security."

Any ideas why can't I find this feature in the app?

6 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    May 26, 2019

    Something is wrong with your app.  On my Orbi app for Android, there is a picture of the orbi at the top and four pictures below:

    • Device Manager
    • Internet Speed
    • Parental Controls
    • Security

    When I select "Security", it opens a page telling me that the router is registered (to me) and asking me to login to "manage NETGEAR ARMOR".  Since I have no interest in Armor, I have not done so.

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      May 26, 2019

      p.s. maybe you need to scroll down?

      • Wayland25's avatar
        Wayland25
        Aspirant
        May 26, 2019

        Yes, I thought of that.  I might be a novice at Netgear, but .................. :)

    • Wayland25's avatar
      Wayland25
      Aspirant
      May 26, 2019

      I thought about the app, but I've downloaded (then uninstalled) the Orbi app 4 different times, signed in, etc.  Each time it gets up and running and connected, but I still get the same tiles.  From left to right, top to bottom, I get --

      Device Manager -- Internet Speed

      Network Map -- WiFi Settings

      Guet WiFi -- Support

      Any ideas on what's wrong, and why I don't see "Security"??