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RBR50 just started blinking white out of the blue. Won’t reset.
Was working away at home as I normally do when I lost all Internet. Looked over at my RBR 50 router and noticed it was slowly blinking white. No matter what I did I could not get the Wi-Fi to see the Internet even though the modem had been rebooted several times and was fine. I finally decided to give in and reset the Orby router, but holding in the reset button does absolutely nothing. I just keep getting a slow white light blinking on the top. How do I fix?
18 Replies
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
Yes. Powered it off for several mins sevearl times. Powered on with the modem connected and modem not connected. Tried hodling reset button in with paper clip Before power on, During power on POST and again after fully booted. Same results every time - just blinking white light at the top. I can Not get the RBR50 to ever actualy reset. b.t.w. I do see with every power-on, the LED right by the power button on the back does briefly turn Red then Green. I assume this is an indication of its POST process.
Normally, when it was working, this was fed by a Motorola MB8600 cable modem, but that information is irrelevant at the moment.
While doning all steps mentioned above, i"m contiueally watching teh SSIDs pop in on my iphone to see if I see the ORBI73 SSID show up. it never does. scanning the QR code on the front of the RBR50 to join that wifi never works.
Lastly - I did notice that "something" must have reset, becasue now the SSID tat WAS my home wifi network name no longer gets broadcast either. It's like the Orbi can't read its own factory firmware data to reset itself completely. the white light starts blnking the moment you power it up.
After pressing the reset button for 15 seconds then release, wire connect 1 wired PC to the RBR. Can you access the RBRs web page at 192.168.1.1? With out the RBR connected to the modem.
Just upgarded FW manually on both my sattilite and the router about 2 weeks abo to the then-latest. Since I can't get into it right now, I don't know the exact version number. I was NOT doing a FW upgrade when this condition happened. it litterally just started blinking white right in the middle of a normal day of working from home. You're right though that a google of "bliking white light RBR50" does indicate that that condituion is usually while it's doing a FW upgrade. THis is why I think the RBR50 has a hardware problem and lost it's cookies.
see video for more evidence. any help from experts here is greatly appriciated. I spent a lot of money on this and Netgear doesn't make crap. There has to be a fix, right?
- Netgear is uninterested in its customers. They will tell you to buy more of their crappy product. That’s their fix. They would not help me at all, even though it was their fault my device bricked itself after 13 mos of owning it. Take it back if you can return it and move on to another company. This one is no good with product quality or customer care.
This same thing just happened to me and Netgear is beyond useless in helping fix it. I'm under warranty but they won't do an RMA, I spent $1k on this crap, it worked fine for just under a year and now they refuse to fix it or replace it. I've gone through all of the same steps you did as well, nothing works. I have no idea where to go because when this thing worked it was great, but now its a useless brick...
