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Forum Discussion

bsterling's avatar
Mar 08, 2021
Solved

RBR50 No internet from ethernet ports

This weekend I lost internet connection for everything connected via ethernet in my main unit.  Wifi still works great.  I do have a switch and it still shows connections, just no internet.  I have tried connecting a laptop straight to ethernet connection on Orbi, and it connects but no internet.  I have tried all the connections.  Router version is V2.7.2.104.  None of my devices show up as "wired" anymore.  Thanks in advace.

 

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Has a factory reset and setup from scratch been performed since last FW update?

     

    What wired devices do you have connected? 

  • you may want to roll your firmware back.

     

    lots of problems being reported with V2.7.2.104.

    • bsterling's avatar
      bsterling
      Tutor

      Thanks guys- I will try a rollback first and then will do a factory reset.  Very interestingly, the ethernet ports on the satellites work...

      • vajim's avatar
        vajim
        Master

        bsterling wrote:

        Thanks guys- I will try a rollback first and then will do a factory reset.  Very interestingly, the ethernet ports on the satellites work...


        excellent idea

         

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Seems like a hardware failure at the RBR. :smileysad:

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Hope you can find a replacement RBR. 

        Good Luck.