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SdeGat's avatar
SdeGat
Apprentice
Jan 07, 2022
Solved

RBR50 on Xfinity: Avoiding two separate networks?

I recently got the Xfinity internet/TV service (called Hélix over here) and just plugged in my RBR50 into one the Xfinity box ports and that was it. Everything has access to the internet including the devices connected to my RBS50 satellite by RG45. 🙂

The problem is that I now have two separate wifi networks and it is a bit annoying at times. Like the printer or NAS are only visible on one wifi network. 💁‍♂️

Would setting my RBR50 to access point mode get rid of the second wifi network? I have read some stories about problems between Xfinity and the RBR50 and am a bit concerned. 🤔 My RBR50 and satellite are on firmware 2.7.3.22. 

  • This is an awkward question. There are two WiFi networks because the Xfinity  and the Orbi are both creating WiFi networks.  Putting the Orbi into Access Point (AP) mode will not change that.

     

    If all of the devices that are currently connected to the Xfinity WiFi are connected instead to the Orbi WiFi, then everything will be on one network and everything will be 'visible' to everything else.

     

    Most customers would go into the Xfinity management system and disable WiFi because it is no longer needed.

     

    It is an awkward question because there is an additional complication.  The Xfiniity router and the Orbi router are both 'routers'.  This creates what is called a "Double NAT". (do an internet search) Thousands of customers are blissfully unaware that having "two routers" can be a problem because none of their activities are affected.  For those few who ARE affected by a Double NAT, there are a number of solutions.

     

    Bottom Line: Only have one WiFi network. Turn off the Xfinity WiFi and connect all devices to the Orbi WiFi.

10 Replies

  • This is an awkward question. There are two WiFi networks because the Xfinity  and the Orbi are both creating WiFi networks.  Putting the Orbi into Access Point (AP) mode will not change that.

     

    If all of the devices that are currently connected to the Xfinity WiFi are connected instead to the Orbi WiFi, then everything will be on one network and everything will be 'visible' to everything else.

     

    Most customers would go into the Xfinity management system and disable WiFi because it is no longer needed.

     

    It is an awkward question because there is an additional complication.  The Xfiniity router and the Orbi router are both 'routers'.  This creates what is called a "Double NAT". (do an internet search) Thousands of customers are blissfully unaware that having "two routers" can be a problem because none of their activities are affected.  For those few who ARE affected by a Double NAT, there are a number of solutions.

     

    Bottom Line: Only have one WiFi network. Turn off the Xfinity WiFi and connect all devices to the Orbi WiFi.

    • SdeGat's avatar
      SdeGat
      Apprentice

      Thanks for detailed info CrimpOn.  Turning off the Xfinity wifi is not an option as it provides the better performance of the two routers. 💁‍♂️

      I guess I'll have to get rid of my Orbi (😞) and get some Xfinity pods to keep everything on a single wifi network. 

      • CrimpOn's avatar
        CrimpOn
        Guru

        Oh, my.  Better speed? More stable? Ability to split 2.4G from 5G? Surely not wider coverage?