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freesole's avatar
freesole
Aspirant
May 04, 2020

RBR50 once set to AP mode cannot detect satellites

So I set my RBR50 router to AP Mode (back story is that I am doing this so Xbox Live can work) and now my two satellites (RBS50) cannot be detected on my network map (on the network map, the color is magenta for the satellites and green for the router). Somehow, my house is still getting wifi and my devices can connect to wifi. 

 

Any idea why this is? How would I reconnect my satellites? I have tried to resync wireless but to not avail.

 

 

 

3 Replies

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  • CrimpOn's avatar
    CrimpOn
    Guru
    May 04, 2020

    Perhaps a few more details will help.

    • The Orbi is now in AP mode, which means that the ISP device it is connected to is a "router", correct?
      Can you provide the brand and model number of the ISP device?
    • Apart from the satellite showing magenta dots, is it correct that there are WiFi devices connected to the satellites which are actually working?
    • Have you opened a web browser and connected to the Orbi web management interface and opened the "Attached Devices" page?
      When in AP mode, I am not confident that the Orbi will resolve "orbilogin.net" to the Orbi IP address (maybe it does, but I can't use AP mode so I can't verify that.)  I would browse to http://<ip of orbi router> where the IP address should be found on the App under the router description.
    • freesole's avatar
      freesole
      Aspirant
      May 04, 2020
      • The Orbi is now in AP mode, which means that the ISP device it is connected to is a "router", correct?
        Can you provide the brand and model number of the ISP device?

        [Response] Correct - The house is wired for fibre optic and through a Worldwide Packets 38SF switch. 
      • Apart from the satellite showing magenta dots, is it correct that there are WiFi devices connected to the satellites which are actually working?

        [Response] Well that's the thing, my wireless devices are working but when I log in to Routerlougin, there are no devices attached showing. 

      • Have you opened a web browser and connected to the Orbi web management interface and opened the "Attached Devices" page?
        When in AP mode, I am not confident that the Orbi will resolve "orbilogin.net" to the Orbi IP address (maybe it does, but I can't use AP mode so I can't verify that.)  I would browse to http://<ip of orbi router> where the IP address should be found on the App under the router description.

        [Response] How do I find the IP of my router? 
      • CrimpOn's avatar
        CrimpOn
        Guru
        May 04, 2020
        freesole wrote

        [Response] How do I find the IP of my router? 

        On my Orbi app, I click on the (picture of a little house), then Settings, then on Router Settings, and the IP address is the item on the bottom.