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Forum Discussion
Solved
RBR50 Problem
My RBR50 router is Ethernet wired to my Virginmedia Internet cable router and has worked fine through this. Today this connecting cable was inadvertently disconnected for a few minutes then plugged back in. The Orbi WiFi came back up but now when I go into many websites I get presented with a small window asking me to log into the website. This never happened before and when I take WiFi off and log in with my phones network without WiFi I go straight to the webpage as before. To me it looks like a setting has changed. I tried updating the firmware for the RBR50 but this hasn’t helped. Does anyone have any experience of this happening. It now means I can’t get into websites such as my golf club while using the orbi wifi.
The problem seems to be resolved by resetting the RBR50 to factory settings and setting up the system again which includes re-booting the virginmedia router.
5 Replies
The problem seems to be resolved by resetting the RBR50 to factory settings and setting up the system again which includes re-booting the virginmedia router.
I’m in the UK. My broadband is with virginmedia and comes in through a coaxial type cable - see picture of back of router box. I don’t believe such a cable broadband connection can go directly into the Orbi router - maybe I’m wrong. Anyhow rebooting the virginmedia router and resetting the Orbi to factory settings worked.
sorry the jpeg on my iPad won’t load