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Forum Discussion
RBR50 signal lost multiple times during the day when having teams calls
I have a RBR50 router connecting to two sattelites. One on each floor. On the 1st floor the connecting is lost several times during the day. On the 2nd floor the issue is the same. How can I impr...
Months? Years? Since you first installed it?
Since it is installed but it seems to occur more and more recently.
You'll see the connected satellites at the top, and the far right column is "Backhaul Status". The "Connection Type" field is also relevant.
Backhaul status is Good over all devices. Connection Type is 5G
Are any of these connected to the satellites? Or are they all connected to the router?
Also connected to the satellites. Like Philips Hue and Tado for home automation is connected to the sattelites.
Also connected to the satellites. Like Philips Hue and Tado for home automation is connected to the sattelites.
Sorry - I was referring to wired connections.
Do you have any of those connected to one of the satellite LAN ports?
Since it is installed
Are the connections going to the main router also dropping?
You might need to connect in the same room as the router to determine this.
If you have a wired PC connected to the router, it would be useful to connect to the router web ui using that PC. Then see what the satellite backhaul status is.
Yes,
I have a beestation connected wired to the satellite. The connection is solid.
as we work on the 1st and 2nd floor the stateliness are the main issue. We don’t often work downstairs. Haven’t faced issues doing so
I have a beestation connected wired to the satellite. The connection is solid.
Interesting. If the backhaul between the satellites and the router were the problem, then we'd expect the beestation connection to drop too. And if this were a hardware issue, we'd expect it to only affect one of the satellites, and not both.
Can you try keeping one of the laptops connected to power? Adjust the power settings so the laptop doesn't sleep or hibernate when plugged in. Then see if the dropouts still happen on that PC.
Also - are you using a VPN when you are on Teams video calls?
No VPN. I will work connected to the satellite for the coming week and experience if it’s connection drops.