I have my RBR50 connected directly to my Fios ONT. I don’t have cable tv. I have 100/100 service. Speed tests on a wired laptop to Orbi I get 100/25. When the laptop is connected to directly to the ONT, I get 100/100.I have the latest Orbi firmware. I’ve seen a few posts recommending changing the various settings such as 20/40 coexistence, Daisy Channing and the like. None of these settings changes resolve the issue.Can anyone help?Note: I Recently eliminated the old fios router that was having the same issue with low upload speeds. Verizon said a newer router should fix the issue. I inquired about eliminating the fios router and just using the Orbi and they said they could do that. That’s when they opened the Ethernet port on the ONT to allow the Orbi to be used.

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Has a power off on the ONT and RBR for 1 minute then back on been performed since last update?Has a factory reset and setup from scratch been performed since last FW update?

Yes. Lets try a full power OFF of the ONT and RBR for 1 minute then back on first before trying a factory reset.

Did you speed test as soon as the setup wizard was completed? Did you enable Armor or Circle features by chance? After a factory reset and setup from scratch with out Armor or Circle and a wired PC behind the RBR should have resulted in seeing to sped speeds. Have a different PC or laptop to speed test with to compare?

There are some additional steps and diagnosis steps in the community FAQ: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974

Thanks for the quick reply.The Orbi firmware is v2.7.0.70.The ONT MFR is 04/2019 and it’s model # I-211M-LPower of has not been conducted on the ONT. Orbi has been rebooted a few times. I can try that after my wife finishes work.I did a setup wizard on the Orbi which appeared to be a set up from scratch. Is that accurate?

RBR50 slow upload | NETGEAR Communities

13 Replies

FURRYe38
Guru - Experienced User
Oct 06, 2020

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Has a power off on the ONT and RBR for 1 minute then back on been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update?
- Squiner
  Aspirant
  Oct 06, 2020
  Thanks for the quick reply.
  
  The Orbi firmware is v2.7.0.70.
  The ONT MFR is 04/2019 and it’s model # I-211M-L
  
  Power of has not been conducted on the ONT. Orbi has been rebooted a few times. I can try that after my wife finishes work.
  
  I did a setup wizard on the Orbi which appeared to be a set up from scratch. Is that accurate?
  - FURRYe38
    Guru - Experienced User
    Oct 06, 2020
    Yes.
    
    Lets try a full power OFF of the ONT and RBR for 1 minute then back on first before trying a factory reset.

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RBR50 slow upload