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Forum Discussion
OrbiSupport99
Mar 19, 2026Follower
RBR50-V2.7.6.6 firmware install issues
I have repeatedly tried installing via both the mobile app and downloading the latest firmware directly from Orbi and ran into issues. When I try using the mobile app and ask it to check for upda...
CrimpOn
Mar 19, 2026Guru - Experienced User
Sometimes a file does not download correctly. It cannot hurt to return to the Netgear site and download new copies of the router and satellite firmware:
https://kb.netgear.com/000070455/
Unpack the zip files to extract the *.img files for router and satellite.
As FURRYe38 points out, it is highly recommended to update the satellite(s) first and update the router after all satellites are updated.