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Forum Discussion

swathi's avatar
swathi
Aspirant
Apr 06, 2020

RBR50

Getting Router not found in Orbi app. Reset the modem but no luck.

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?

     

    What status do you see if you log into the RBRs web page at orbilogin.net? 


    swathi wrote:

    Getting Router not found in Orbi app. Reset the modem but no luck.


     

    • swathi's avatar
      swathi
      Aspirant

      NETGEAR - Orbi Voice AC3000 Tri-Band Mesh Wi-Fi  is the model.

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        And is there a ISP modem in front of the Orbi router? If so, what is the Manufacturer and model of the ISP modem?