NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Patientman
Apr 19, 2024Aspirant
RBR50v2 cannot connect to Tesla Wall Charger
I have a RBR50v2 Router with 2 x RBS50v2 satellites. I recently added a RBS50 satellite to strengthen the signal at the front of the house.
Router Firmware Version V2.7.4.24
I have had a Tesla Gen 3 Wall Charger installed at the front of the house. The charger can see all the neighbouring WiFi networks but cannot see mine. I cannot add my network manually.
In desperation I have added a TP-Link WiFi Extender which broadcasts only a 2.4Ghz channel. This has a different SSID from the main network but this also cannot be seen by the charger.
I have seen this issue raised on the forum in 2022 but with the RBR20 router but the settings are different from the RBR50 so I cannot apply them.
I have an ongoing support call with Tesla but they cannot find any fault with the charger and are almost out of ideas.
Can anyone assist please?
Thanks.
IF this charger device see the Orbi or TP-Link Wi-Fi signals, then you'll need to contact Tesla for help and support regarding there product.
Orbi is behind on FW as well:
Something to try and see if this changing anything.
7 Replies
Sort By
IF this charger device see the Orbi or TP-Link Wi-Fi signals, then you'll need to contact Tesla for help and support regarding there product.
Orbi is behind on FW as well:
Something to try and see if this changing anything.
- PatientmanAspirant
Thanks, but it does not see my network and Tesla have looked at it but found no fault.
Try enabling the Guest Network on the RBR. Give it a simple SSID name, say like RBR50-GuestNetwork and set the password to Password123. WPA2 and AES. Does it see this SSID name? If not, something Telsa will need to help out with.
I presume all other wireless devices see the network name?