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K0mpir's avatar
K0mpir
Follower
Aug 10, 2021

RBR750 Keeps disconnecting

Hello,

I have annoying problem with this system the coverage itself in the house is good (router plus 2 satellites) it's attached to a tplink 4g modem via cable but randomly its gets disconnected the router turn lights to purple and after some time it's reconnecting again. Is there something that can be done?

 

Thanks. 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.