RBS 50 Suddenly Not Working - MAGENTA

Question

Hi - My RBS50 had been working fine for several months. Its in the basement of my home, on a different floor than my RBR, and both are on updated firmware.

It is now constantly losing connection with the Router. It was very intermittent, sometimes having the connection and then often dropping and periodically reconnecting.

I did a factory reset and tried to synch them again and now its a solid magenta.

Any advice what I can do to get this working again? Thanks

FURRYe38 · Answer

Sorry, I meant Attached devices. IF you leave the RBS OFF for a bit, the status should change to disconnected. Once that happens, a Remove button will be seen. Try this, then reboot the RBR, then try the resync. I would try the resync with the RBS in the same room as the RBR.

FURRYe38 · Answer

Remove the RBS from the list of connected devices on the RBRs web page.

Bring the RBS to the same room as the RBR. Press the sync button on the RBS then RBR, see if it will sync.

WPJoe · Answer

Hi thanks (as always!) for your help.&nbsp;I logged in to orbinet and I see the setallite under Attached Devices, but I dont see the option to Remove it?FURRYe38&nbsp;wrote:Remove the RBS from the list of connected devices on the RBRs web page.&nbsp;&nbsp;Bring the RBS to the same room as the RBR. Press the sync button on the RBS then RBR, see if it will sync.&nbsp;&nbsp;&nbsp;

FURRYe38 · Answer

Does the RBS appear in the top section of the connected clients list at all?&nbsp;Turn OFF the RBS then check the RBRs connected clients page.&nbsp;

WPJoe · Answer

Yes it appears under Attached Devices.&nbsp; Even after turning it off it still shows under Attached Devices and says "Backhaul Status - Good".&nbsp;I dont see an option to remove it.&nbsp; I also am not sure what you mean by "Connected Clients" page - is that different than Attached Devices?

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RBS 50 Suddenly Not Working - MAGENTA

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