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Retired_Member's avatar
Retired_Member
Dec 30, 2021

RBS5 turn solid Blue into Magenta within seconds

Hi, im trying to sync the 4th sattelite into my Mesh system, during the sync process to RBS shows solid blue and after a few seconds it turn into solid magenta, how may I debug the backhaul behavior? Thank you

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 30, 2021

    When you're syncing the 4th satellite, are the other satellites on? 

    Many have had to shut off the already connected satellites when they're adding more than 3 (ish) satellites. 

    Once its sync'd and fully connected, then turn the others back on. 

    • Retired_Member's avatar
      Retired_Member
      Dec 30, 2021

      Hi, thank you for the answer, in a first step I try with all , assuming this situation i shut down only 1 (turn red at the app) without success, I try to pair as the others trough the app without resetting the router. Thx

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Dec 30, 2021
        Retired_Member wrote:

        Hi, thank you for the answer, in a first step I try with all , assuming this situation i shut down only 1 (turn red at the app) without success, I try to pair as the others trough the app without resetting the router. Thx

        Previous posts about adding satellite #4 (5,6,etc) were all based on using the web interface process Add Orbi Satellite on the home page menu (bottom item). The 'app' is different from the web interface in many ways.  I would not be surprised if the process for adding satellites is different in the 'app'.