NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBS50 2.2.1.210 Can't Obtain IP Address
RBR50 with two RBS50 and one RBS40 -- all were working fine then Comcast went down last night. Router came back up but would not supply IP addresses. After a few resets, it started selectively supplying IP addresses (2 or 3 devices out of 30). The Satellites sit in solid magenta state.
This morning reset everything a couple more times and now RBR50 is supplying IP Addresses to a few more devices (phones, the computer I'm typing this on, etc.) but not to Satellites and not to some other devices.
When logged into Orbi router, Satellites show connected with 'Good' backhaul status. All 3 satellites still show solid magenta ring. Oddly, the IP address listed is the same for all 3 devices (192.168.1.250)? Any ideas how to troubleshoot IP Address assignment?
What is the Mfr and model# of the ISP modem the NG router is connected too?
I would power OFF the ISP Modem, Orbi router and satellites for 1 minute, then power ON the ISP modem,let it sync. Power ON the Orbi router and let it come to ready. Use 1 wired or wireless PC to check internet access and services. If you good here, power ON 1 satellite and wait for it to come to ready. Top led turn turn on BLUE. If so, turn on the next satellite and wait for BLUE.What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.Suggestions to try:
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
11 Replies
What is the Mfr and model# of the ISP modem the NG router is connected too?
I would power OFF the ISP Modem, Orbi router and satellites for 1 minute, then power ON the ISP modem,let it sync. Power ON the Orbi router and let it come to ready. Use 1 wired or wireless PC to check internet access and services. If you good here, power ON 1 satellite and wait for it to come to ready. Top led turn turn on BLUE. If so, turn on the next satellite and wait for BLUE.What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.Suggestions to try:
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
It appears to be a faulty PoE adapter. I'd already cycled modems/routers/satellites in sequence multiple times. So this time, I disconnected everything (ethernet, Alexa, Sonos, IPCams, etc.) and started adding back in one at a time. When I connected the router to my ethernet switch, I start having IP issues. Its either the switch or the PoE adapter powering it, but the PoE adapter is cracked so starting there. The RBS50/40 can connect to the RBR50 when ethernet is disconnected.
I notice you suggested disabling IPv6 -- any particular reason? Should this be enabled under normal operation?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
Orbi sees issues with manages switches vs NON Managed switches. Having to do with IGMP protocols on managed switches.
If your ISP doesn't nativaly support IPv6, it can be disabled.