Rbs50 pulsing white

I finally got my issue resolved

So I was finally able to factory reset both satellite and router

I started with the satellite and used a paper clip instead of a toothpick because it is a little easier to hold in the reset hole while the satellite was powered on.

I held the paper clip in the reset hole for 3 mins then I unplugged the satellite ( usually I just press the power button )

Not sure if unplugging is different then using the power off button.

I continued to hold the reset button in for 2 minutes

I plugged the power cable back in and continueed to hold the reset button in for an additional 3 mins

so basically I held the reset button in for 8 minutes while unplugging/plugging the device in

this allowed the satellite to factory reset.

I was able to verify by connecting a computer via ethernet then ran arp -a from the command prompt to get the satellite ip

I had set my laptop to

IP 192.168.1.10

subnet mask 255.255.255.0

gateway 192.168.1.1

here is what my arp -a looked like

arp -a

Interface: 192.168.1.10 --- 0x18
Internet Address Physical Address Type
192.168.1.1 b0-39-56-96-91-b0 dynamic <-- router

192.168.1.250 b0-39-56-96-83-05 dynamic <-- satellite
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
239.255.255.250 01-00-5e-7f-ff-fa static

Once I tried to connect to satellite in a bowser it prompted for factory default credentials (admin/password)

I tried the same procedure witht the router and it wouldn't work until I did

5 mins with reset held in while powered on

2 min power cable unplugged

5 mins powered back on with reset held in

So this time had to hold the reset button in for 12 mins

hand started to get sore after holding the reset in for 12 mins straight.

I had a friend help me to unplug the power cable and plug it back in .

So after all of that I finally had the router and satellite back at the factory defaults.

I setup everything with having the router and satellite plugged in beside the modem

Only had ethernet cable running from modem to WAN port on the router

It was working great even with the wifi back haul to the satellite

Next I plugged in an ethernet cable from the satellite into the router and the back haul changed to ethernet and all was still good.

Next I moved the satellite back to its orginal location and plugged all my wired devices back into satellite.

Then everything broke again.

I plugged a laptop back into the satellite and it said the back haul was connected with wifi and the status was stuck on "config sync"

I noticed that the satellite had an ip address of 192.168.0.107 when it should have a 192.168.1.x address

I found that all of the devices that connected to the satellite had 192.168.0.x addresses

arp -a showing satellite with wrong ip range

arp -a

Interface: 192.168.1.10 --- 0x18
Internet Address Physical Address Type
192.168.0.107 b0-39-56-96-83-05 dynamic  <-- satellite
192.168.1.1 b0-39-56-96-91-b0 dynamic <-- router
192.168.1.14 44-d2-44-5f-25-46 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
239.255.255.250 01-00-5e-7f-ff-fa static

I finally figured this issue out that my son had plugged in a wireless router into the basement (TP-Link Archer C7) into one of the ethernet connections in my basement that was back hauled to the satellite.

I unplugged this router and set a static IP reservation in the orbi admin page to 192.168.1.107 for the satellite and then powered the satellite on / off with the power button (only left it off for about 1 min)

Once I powered it back on everything was back online and working as expected.

Thanks everyone for the help on this one.

I am now going to set static IP reservations for all of my wired devices.