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Forum Discussion

Apprentice

Dec 15, 2017

RBS50 Satellite NOT showing connected devices after firmware upgrade

After upgrading both my Orbi router RBR50 and Orbi satellite RBS50 to firmware V2.1.1.12, my satellite no longer shows ANY attached devices. Is this a known problem with the new firmware? Will a fac...

Installation

Troubleshooting

tagteam

Virtuoso

Dec 15, 2017

ratickle wrote:
Is this a known problem with the new firmware?

Yes. See https://community.netgear.com/t5/Orbi/Attached-Devices-not-showing-after-V2-1-1-12-firmware-upgrade/td-p/1455342

ratickle wrote:
Will a factor reset restore the firmware back to V2.0.0.?

No. You will have to download and flash the earlier firmware version.

https://www.netgear.com/support/download/