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Forum Discussion
Smwoodruff
Apr 29, 2020Guide
RBS50 Satellite Reliability
I have a RBR50 Orbi with two satllites (V2.5.1.8, V2.5.1.16 ) in a three story home configuration, The upper is connected to a cable modem, the satellite on the main floor is ethernet connected mst...
- Apr 29, 2020
Glads it's all working now. As it should. Manual updates work well.
Be sure to do a backup configruation to file.
Please mark your thread as solved so others will know.
My friend is still on his 1st Orbi system and still runing great for him that we installed a couple of years ago:
Smwoodruff wrote:
Thanks - all units are at the same firmware. My original post was about reliability. I was curious about others experience with satellite failures. Two in less than a year seems unusual. Could be just the luck of the draw. All is working with the 2nd replacement. No complaints about support and servicing. Just wondering about WiFi life after warranty.
FURRYe38
Apr 29, 2020Guru - Experienced User
All RBS and RBR should be using same version of FW. I would factory reset the one RBS and try a wireless synce first then ethernet connect after if you want it connected wired.
Is Daisy Chain enabled on the RBR? Should be disabled.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
I use just the RBR and 1 RBS in a 5000sqft home. No problems with wireless or wired RBS.
- SmwoodruffApr 29, 2020GuideDaisy chaining - it’s configured however the setting is by default, I didn’t change it from the default setting.
Only one satellite is connected by Ethernet to the router. The other is connected wirelessly. If you could suggest how to update the firmware of the one satellite to match - that would be helpful.
For now everything is green and performing well, despite one satellite having a lower version of firmware.- Retired_MemberApr 29, 2020
Smwoodruff wrote:
Daisy chaining - it’s configured however the setting is by default, I didn’t change it from the default setting.
Only one satellite is connected by Ethernet to the router. The other is connected wirelessly. If you could suggest how to update the firmware of the one satellite to match - that would be helpful.
For now everything is green and performing well, despite one satellite having a lower version of firmware.key words...."For now everything is green and performing well,"...........I'd leave it alone....otherwise login to your pc (not app) and perform a firmware 'check for updates' there. Only focusing the sats
- SmwoodruffApr 29, 2020GuideThanks - all units are at the same firmware. My original post was about reliability. I was curious about others experience with satellite failures. Two in less than a year seems unusual. Could be just the luck of the draw. All is working with the 2nd replacement. No complaints about support and servicing. Just wondering about WiFi life after warranty.
- FURRYe38Apr 29, 2020Guru - Experienced User
If you have access to the RBSs web page, download the RBS version of FW from NG support site and use the RBS web page to manually directly apply the FW file. Then it will be on the same version as the rest.
Smwoodruff wrote:
Daisy chaining - it’s configured however the setting is by default, I didn’t change it from the default setting.
Only one satellite is connected by Ethernet to the router. The other is connected wirelessly. If you could suggest how to update the firmware of the one satellite to match - that would be helpful.
For now everything is green and performing well, despite one satellite having a lower version of firmware.- SmwoodruffApr 29, 2020GuideI updated the satellite firmware from the PC (not the mobile app) and everything is all in sync at V2.5.1.16.