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Forum Discussion
RBS50Y Is not a satellite only a connected device?
I have the RBK50 system router plus satellite (RBR50 and a RBS50) both on the latest firmware. I have beed trying to add an RBS50Y to the system. After two phone calls with Netgear support and two d...
Support had me do all of those. I never received another phone call back after their 'technical diffculties'. I think they just need to get you off the phone within a certain limit not to make the call ratio look bad.
Is the RBS50Y your only satellite connected to your RBR50 or do you have others? I'm beginning to wonder if the RBK50 (the kit) is bad. It is a refurb by Netgear that I purchased.
I have an RBS50 as well.
If the kit is not defective in some way, the only thing I can possibly think of is maybe the reset didn't take effect. It is possible to think you reset the system without actually resetting it. A reset requires a very long hold of the rescessed button on the back of Orbi, until the LED blinks amber.