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Forum Discussion
RBS50Y not syncing
Just purchased a RBS50Y to add to my RBK50 sytem. When I try to sync I always end up with a solid magenta light. I've tried moving the satellite closer, futher away, resetting it, powering it on an...
ChargerMan426 wrote:
Just purchased a RBS50Y to add to my RBK50 sytem. When I try to sync I always end up with a solid magenta light. I've tried moving the satellite closer, futher away, resetting it, powering it on and off, etc. I've tried using the hard sync button on my router as well as trying through iOS and the web portal. Please help!
If you have Daisy Chain enabled then the RBS50Y will try to connect to either the router or the satellite in your existing RBK50.
Please disable Daisy Chain and try the Sync again.
When I chated with techsupport they said the unit is bad and I needed to return it. I currnetly only have the RBR plugged in so the new RBSY only has the RBR to comunicate with.
