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beckss1's avatar
beckss1
Tutor
Jun 02, 2020

RBW30 disconect after last update

Hi.,

After last upgrade to version RBW30 V2.5.0.2 and RBR40 V2.5.1.16 sattelite continue disconnect from router. No changes in place it into home.

And in past I was resolve this problem with rollback to prev version and update back.

Now when I try make this I recive error "

This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."

Please advise 

Thnaks and regards,

Stas.,

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 02, 2020

    Has a factory reset and setup from scratch been performed since last FW update? 

    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).