NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBW30 satellite: Manual update fails
The instructions to manually update the firmware of an Orbi satellite fail at step 5: "If the browser asks you for the admin password, enter the same password you entered for the Orbi router." ...
Thanks CrimpOn, for assisting! I found the cause of the problem. I contacted the previous owner, who gave me the password he used, which is accepted in the sign-in prompt. This means that the real problem is the reset, which did not actually reset the device. I am going to try a reset for the third time...
Try a 30-30-30 reset instead of the normal reset, this should really clear out any prior creds.
I am going to try a reset for the third time...
Please note that resetting a satellite does not affect the administrative password. Only resetting the router erases all user configuration. When a satellite connects to the router, the router tells it what the administrative password is.
